rivacy Polic

Last Updated: Augost 20, 2026

1. Introduction

Prado 264, located at 1514 Bardstown Rd, Louisville, KY 40205, operates prado264.com (the “Site”).

Prado 264 respects your privacy and is committed to handling personal information responsibly and in accordance with applicable privacy laws.

This Privacy Policy explains the types of information we may collect when you visit our Site, interact with our online services, or make a reservation; how that information may be used and shared; and the choices and rights that may be available to you.

This Privacy Policy should be read together with our Cookie Policy.

2. Information We Collect

The information we collect depends on how you interact with Prado 264 and the services available through our Site.

Information You Provide

When you make or manage a reservation, contact us, or otherwise interact with our services, information you provide may include:

  • Name
  • Email address
  • Phone number
  • Reservation date and time
  • Party size
  • Reservation preferences or type
  • Information included in communications or requests you send to us
  • Other information necessary to provide the requested service

Online reservations are currently provided through OpenTable. Information entered during the OpenTable reservation process may be collected and processed by OpenTable in accordance with its own privacy practices.

Information Collected Automatically

When you visit or interact with our Site, certain technical and usage information may be collected automatically, depending on your consent choices and applicable law.

This information may include:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Pages visited
  • Website interactions
  • Date and time of visits
  • Referring website or traffic source
  • Approximate location derived from technical information
  • Reservation-button interactions
  • Analytics and conversion information
  • Cookie and similar technology identifiers

For more information about cookies and similar technologies, please review our Cookie Policy.

3. How We Use Information

We may use personal information and other information collected through our Site to:

  • Provide, process, confirm, and manage restaurant reservations.
  • Communicate with you regarding reservations or inquiries.
  • Provide customer service and respond to requests.
  • Operate, maintain, and improve our Site and services.
  • Understand how visitors use and interact with our Site.
  • Measure website traffic, engagement, and reservation activity.
  • Measure the effectiveness of marketing and advertising campaigns.
  • Improve our restaurant’s digital experience and reservation process.
  • Detect, prevent, and address fraud, misuse, security incidents, or technical problems.
  • Maintain appropriate business and operational records.
  • Comply with applicable laws, regulations, legal processes, and lawful requests.

We may also use aggregated or de-identified information for analytics, operational planning, and business improvement where permitted by applicable law.

4. Reservations and OpenTable

Prado 264 uses OpenTable to provide online reservation functionality.

When you begin or complete a reservation, you may be redirected to or interact directly with OpenTable. Information submitted during that process is processed through OpenTable’s systems.

OpenTable may provide Prado 264 with information necessary to manage reservations and may also provide measurement information relating to reservation activity.

Depending on the applicable configurations and your consent choices, reservation-related activity may also be measured through analytics or advertising platforms used by Prado 264.

OpenTable maintains its own privacy practices and policies governing information processed through its services.

5. Analytics, Advertising, and Conversion Measurement

With your consent where required, Prado 264 uses analytics and advertising technologies to understand how visitors find and interact with our Site and to measure the effectiveness of our marketing.

These services currently include:

Google Analytics 4
Used to understand website traffic, visitor interactions, traffic sources, and conversion-related activity.

Google Tag Manager
Used to manage website measurement technologies and consent-related configurations.

Meta Pixel
Used to measure website activity, advertising performance, and conversion-related events.

OpenTable measurement integrations
Used to help measure reservation activity and understand when reservations are completed through OpenTable.

Depending on the service and configuration, these technologies may process technical identifiers, device and browser information, website interactions, referral information, and conversion-related information.

Certain information used for measurement or matching purposes may be transformed, such as through hashing, before being transmitted to an applicable service.

For more information about cookies, consent controls, and related technologies, please review our Cookie Policy.

6. How We Disclose Information

Prado 264 does not sell personal information in exchange for money.

We may disclose personal information or other information to third parties when reasonably necessary to operate our business, provide requested services, measure performance, maintain our Site, or comply with legal obligations.

These third parties may include:

  • Reservation and hospitality service providers, including OpenTable.
  • Website hosting and technology providers.
  • Analytics providers, including Google.
  • Advertising and measurement providers, including Meta.
  • Website and consent-management service providers.
  • Professional advisers and service providers where reasonably necessary.
  • Government authorities, regulators, courts, or other parties when disclosure is required or permitted by law.

Third-party service providers may process information according to their own privacy policies, contractual obligations, and applicable law.

We may also disclose information in connection with a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, subject to applicable legal requirements.

7. Cookies and Similar Technologies

Our Site uses cookies and similar technologies for purposes that may include:

  • Essential website functionality
  • Remembering preferences
  • Website analytics
  • Measuring interactions and conversions
  • Advertising measurement
  • Consent management

Where required, non-essential technologies are subject to the choices made through our cookie consent system.

We also use Google Consent Mode v2 to communicate applicable consent preferences to supported Google technologies.

You can manage available cookie preferences using the cookie settings controls provided on our Site.

For detailed information, please review our Cookie Policy.

8. Data Retention

We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining appropriate business records, resolving disputes, enforcing agreements, and satisfying legal, accounting, regulatory, or operational requirements.

Retention periods may vary depending on the type of information, the purpose for which it is processed, and applicable legal requirements.

Information processed by third-party services such as OpenTable, Google, or Meta may be retained according to those providers’ applicable retention policies and configurations.

9. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

These measures may include secure HTTPS connections, access controls, security monitoring, and other appropriate safeguards.

However, no website, transmission method, or electronic storage system can be guaranteed to be completely secure.

If a security incident involving personal information occurs, we will take appropriate action and provide notifications when required by applicable law.

10. Your Privacy Choices and Rights

Depending on where you reside and the privacy laws applicable to you, you may have certain rights concerning your personal information.

These rights may include the ability to:

  • Request access to personal information we maintain about you.
  • Request correction of inaccurate personal information.
  • Request deletion of certain personal information.
  • Obtain information about how your personal information is processed.
  • Request a portable copy of certain personal information where applicable.
  • Opt out of certain forms of targeted advertising, sale, or sharing where applicable.
  • Withdraw consent where processing is based on consent.
  • Appeal certain decisions concerning a privacy rights request where provided by applicable law.

Not every right applies in every jurisdiction or circumstance. We may need to verify your identity before processing certain requests.

To submit a privacy request, contact us using the information in Section 15.

11. Kentucky Privacy Rights

Residents of Kentucky may have privacy rights under the Kentucky Consumer Data Protection Act (KCDPA) when the law applies to the relevant processing and organization.

These may include rights relating to access, correction, deletion, data portability, and opting out of certain processing activities.

We will respond to valid privacy requests within the time periods required by applicable law and may request information reasonably necessary to verify the identity of the person making the request.

Nothing in this Privacy Policy is intended to provide rights beyond those required by applicable law.

12. Other U.S. and International Privacy Rights

Visitors from other U.S. states or countries may have additional privacy rights under laws applicable to them and to Prado 264.

Where applicable, these may include rights provided under state privacy laws or international privacy regulations such as the European Union’s General Data Protection Regulation (GDPR).

The availability and scope of these rights depend on the applicable jurisdiction, circumstances, and legal requirements.

You may contact us if you have questions about rights that may apply to your personal information.

13. Children’s Privacy

Our Site and restaurant services are not directed to children for the purpose of collecting personal information from them.

We do not knowingly collect personal information from children in violation of applicable law.

If we become aware that personal information relating to a child has been collected in circumstances requiring parental consent or deletion, we will take appropriate steps as required by applicable law.

14. International Data Processing

Some third-party service providers used by Prado 264 may process or store information in locations outside the state or country where you reside.

Where applicable, such processing is subject to the provider’s privacy practices and appropriate safeguards required under applicable privacy laws.

15. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or wish to submit a privacy-related request, contact:

Prado 264 Restaurant

Email: experience@prado264.com
Teléfono: +1 (502) 384-2719
Dirección: 1514 Bardstown Rd, Louisville, KY 40205

16. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our services, technologies, business practices, service providers, or applicable legal requirements.

When we update this policy, we will revise the “Last Updated” date shown at the top of the page. Where required by applicable law, we may provide additional notice regarding material changes.

Prado264
Privacy Overview

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